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Refund Policy.

Transparent financial operations and subscriber protection framework.

7-Day Money-Back Guarantee

We offer a 7-day unconditional refund window for all paid subscriptions (Basic, Pro, Enterprise). If you feel THF AI Hub is not meeting your expectations, simply request a full refund within the first 7 days of activation.

Refund processing completes within 3-5 business days to your original payment method.

Eligibility Requirements

First-time subscribers – Must not have previously claimed a refund for the same plan tier.

Active subscription status – Refund requests must be made while the subscription is still active.

Within 7-day window – Request submitted before the 7-day period expires from initial payment.

Non-Refundable Scenarios

Subscription renewals after 7 days

Downgraded or canceled mid-cycle plans

Partial month usage (prorated refunds not available)

Violations of Terms of Service or Fair Use Policy

How to Request a Refund

1

Navigate to Settings

Go to your Account Settings → Subscription → Manage Plan

2

Submit Refund Request

Click "Request Refund" and provide optional feedback (helps us improve!)

3

Wait for Processing

Refunds are processed within 3-5 business days to your original payment method

Need Help Instead?

Before requesting a refund, consider reaching out to our support team. We're committed to resolving technical issues, addressing feature requests, and helping you maximize the value of your subscription.

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Last Updated: Dec 2025Processing Time: 3-5 Days